Below is a list of the most common connection issues players will encounter when trying to connect to the IRC server, as well as what typically causes the issue and how you might resolve it.
Error Message: Connection Refused:
“Connection Refused” typically comes about if the server is legitimately down for some reason. It means that the machine actually hosting the server is powered on, but the IRC server software is not running. Outside of this, just verify that you are trying to connect to irc.coterieonline.org. Connecting to any other subdomain will result in a Connection Refused message.
Error Message: Connection Request Timed Out:
This message is usually an ISP issue. It means that the server can’t be located by your request. Check the forums to be sure the server is available and responding, however this problem usually can’t be resolved on the users end and will take time to resolve. Again, be sure you are connecting to irc.coterieonline.org on ports 6667-6670.
Disconnected: EOF from Client:
This sort of disconnect is usually caused by a crash in your IRC client. EOF stands for “End of File”, it means that your client has indicated either intentionally or as part of an error resolution method that the connection is being abruptly closed. If you frequently have this error, uninstalling and reinstalling your client may help.
Disconnected: Ping timeout 91 seconds:
IRC servers perform an operation known as a PING/PONG operation to verify a client is still connected. Every 90 seconds, the server sends your client a PING request, to which your client should automatically reply with a PONG request without you having to do anything. If a two PING requests are not successfully replied to, then a timeout error is assumed and the IRC server will forcefully disconnect what it believes is an inactive connection. This error usually occurs if either your internet connection is experiencing packet loss (therefore never receiving the request or sending the response), has slowed down so the response is not received in a timely manner, or if your client has even temporarily frozen so it does not respond appropriately. Often rebooting any home routers or closing unneeded programs running on your PC will help prevent this from happening. Firewalls and anti-virus software are also notorious for causing this to happen too frequently.